Business
Ethics:
Do What’s Right, or What’s Right Now?
By Kyle
Scott, Ph.D.
Business ethics is a tricky area because the point of business, to
produce a profit, often conflicts with what might be termed ethical.
Ethicists rarely have a strong grasp of business or life outside of
idealized environments. Managers and executives rarely have enough
spare time to sit down and read Aristotle, Nietzsche or Thomas
Aquinas. Provided below are three easy questions that you can ask
yourself when deciding if a decision is ethical. Everyone makes
decisions; sometimes an unethical decision must be made. It’s a fact
of life and no one can go around living like Socrates doing only
what is ethical, moral, and just. What’s provided is not a set of
standards to be achieved, but rather a method to weigh your decision
to find out if it is worth it to you.
Would you accept the explanation from your kids?
It’s been said, “That’s
the way the world works, if you want to compete this is what you
have to do,” when trying to justify a decision that is unethical but
increases competitive advantage. In reality, this is the adult
equivalent of saying, “But all my friends are doing it.” So, is the
decision you are about to make one in which you would want your
child to make, or is the justification for your decision one that
you would accept from your child when he or she has done something
that goes against your instruction?
Also, remember, as managers and executives you have a hand in making
the world what it is. By working hard and progressing in your
profession you have earned the ability to make choices for yourself
and for others. No one can change the world, and you owe it to your
shareholders and employees to earn a profit. But, you owe it to
those people, yourself, and your family to act ethically. So as a
decision maker, you have to decide, and have the ability to decide,
which is more important at any one time.
Will it make you happier?
Happiness is a tricky thing in that you don’t often know what makes
you happy, except from experience. Some think money will make them
happy only to find out that once they get it they’re not that much
happier, if at all, than when first starting out. To make an ethical
decision you must decide what will make you happy. In following in
the footsteps of Socrates; what makes us happy is what makes us
better people. You become better, and thus happier, when your higher
desires – such as the desire for justice, moderation and courage –
guide base desires – such as hunger or sexual attraction. If your
higher desires do not guide your base desires you will be led to
gluttony and debauchery. Everyone gets hungry, but you don’t need to
eat yourself into a coma as though everyday is Thanksgiving.
Moderation is a higher desire, which guides the base desire of
hunger. No one can tell you what will make you happy, or when you
are following your base desires instead of your higher desire, you
must know thyself.
Do you exert power?
If you have to manipulate or coerce someone into going along with
your plan, or to achieve your goal, you should rethink your plan. If
you can present your argument in a persuasive manner without robbing
others of their ability to decide for themselves then you have acted
ethically. The workplace is not a democracy most of the time, and
subordinates must take directives from above. But, this is not
coercion, or at least the type of coercion, from which you should
refrain. Telling your head accountant to fudge the numbers or she’ll
be fired is different from telling the accountant to finish a
project before he goes home or there will be consequences because he
has already fallen behind.
One of the things that separate humans from other animals is the
ability to reason. When you strip someone of their capacity to
reason, or act upon what they have reasoned to be the best choice,
you have denied them their dignity and therefore acted unethically.
Whether it is withholding information from stockholders or
threatening punishment if your will is not followed, it’s denying
someone or some group the capacity to reason for themselves.
It would be naïve to think that you can, or should, always act as
ethicists would have you act. It would be unethical to let your
business fail because you don’t want to do what is necessary to keep
a business going. But, you should not act badly because it is easier
than being good or because you are too motivated or self-interested
to say no. What’s provided above is a set of questions that you can
ask yourself when making decisions in order to help you decide which
path to follow. The intention is not to pass judgment or tell you
how to act, but give you a set of guidelines so that you can make
decisions fully aware of their implications, ethically and
otherwise.
Read other articles and learn more about
Kyle
Scott, Ph.D.
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