Become a
Speaking Star: What Hollywood Teaches About Great Presentation
Skills
By Patricia
Fripp, CSP, CPAE
Imagine that you have unlimited resources to design a speech that
will make you the hottest commodity on the market, inspire your
sales force, or close more sales. Where would you go to get the
best, highest-priced writers and directors in the world? Hollywood!
What makes a good Hollywood movie? Exactly the same principles that
make a great keynote speech, executive presentation, and sales
conversation. The good news is that you probably don’t need the
unlimited resources to hire an Oscar winning writer and director.
Just learn to adapt 7 basic Hollywood techniques to increase the
impact of your keynote speeches, business presentations, and
persuasive sales conversations.
Embrace the Creative Process:
Our
first step
is to look at the creative process. The late, great comedian George
Carlin said, “Creating a great speech or comedy routine is more like
going on a field trip than working in a laboratory.” What he meant
was, the creative process is messy, more free-flowing, so just
embrace it. Forget the PowerPoint. That’s tidy. With a yellow pad, a
flip chart, a whiteboard, just list or mind map what content could
go in your presentation. You want stories, examples, quotes,
statistics, your corporate message, and client successes. Then
organize the structure of your presentation in a conversational and
logical way and add the visuals. Special effects are not consulted
until the “storyboard” is created.
Consider Collaborating:
Collaboration is the norm in Hollywood, and it can work for speakers
and presenters no matter what their audience or venue. In Hollywood
you have directors, producers, actors, set designers, makeup artists
and editors who all work together in front of and behind the camera.
If you are a sales professional making a big sale, a corporate
leader who wants to inspire your international sales force, a
professional speaker who’s keynote speech is setting the tone for a
convention, you can get value from remembering it is very difficult
to be creative in isolation. When creating the next great American
film or even when creating a masterpiece speech, presentation or
sales conversation, who can you get to help? Do you have a
mastermind group, speaking buddies, team members, a sales manger, or
professional speech coach?
Start with a Great Story:
We all love stories, and whenever we hear one, subconsciously we
feel it is a luxury. With your corporate stories, identify your main
theme, premise or purpose – your plot – and any subplots. I coached
a recently promoted retail executive who found, a week after his
promotion, he was invited to speak at the company sales meeting to
500 young store managers. His challenge was to inspire the managers
to enthusiastically embrace a program to get their employees to
contribute money-saving ideas. His subtext was “Now you can see why
I deserved this promotion.”
I suggested he walk on stage, look at the audience, and say, “We are
here to talk about heroes.” In seven words, he proved that this is
not another dull, corporate speech. “We are here to talk about
heroes. They may be sitting in front of you. They may be sitting
behind you. They may be you. In the trenches heroes!”
He then added some Hollywood drama with characters, dialogue, and an
everyday hero. He found a story about a young man in the shipping
department who noticed that he was shipping seven company
newsletters to the same location on the same day in separate
packets. This mailroom hero asked if he could package them together
with a note requesting distribution the other end. That year his
idea saved the company $200,000. Relating the money to something
specific, he explained “$200,000 is 18 miles of shelving.” That
added specificity and color to the story. Statistics will not stick
if they are not compared to something memorable. Your audience
remembers what they “see” while they hear.
Begin with a Flavor Scene:
Good movies open with what is called a “flavor scene,” grabbing
attention and positioning the audience for what is to come. A senior
scientist at Genentech grabbed the interest of a Continental
Breakfast Club audience by beginning: “Being a scientist is like
doing a jigsaw puzzle, in a snow storm…at night…when you don’t have
all the pieces…or the picture you are trying to create.” Everyone
sat up and paid attention, they realized that they could understand
and relate to the challenges and frustration of a scientist. That
immediately proved it would not be a technical presentation.
Your flavor scene doesn’t necessarily have to lead where the
audience expects it to, but it should make an impact, and it must
tie in to what follows. Most sales teams start their presentations
with “Good morning. My name is John Smith. Thank you for your time.
I am with the ABC Company. We have been in business for 16 years and
are known for our technology…” The audience thinking: “So what? Who
cares? What is in this for us?”
Don’t sound the same as everyone else! Don’t be boring and start by
talking about your company. Create the “flavor scene” that we are
interested in and know about the prospect company.
Create Captivating Characters and Construct Vivid Dialogue:
Gone with the Wind
doesn’t begin with historical background on the Civil War. Instead,
we find Scarlett O’Hara sulking about the impending conflict that
might interfere with her social life. Immediately, we observe her
frivolous, shallow, fun-loving personality. Characters also
establish themselves by their decisions and actions. Rocky Balboa
agrees to fight Apollo Creed in Rocky 1. Elle Woods of
Legally Blonde resolves to go to Harvard. The sooner this
happens, the sooner the audience gets emotionally involved.
Nobody cares what you say about your product and service. They would
rather hear from other “flesh and blood characters” who have
overcome the same obstacles they now face. Add a “back story” to
your speeches. Always use the “character’s” dialogue to talk about
their situation. You can tell the prospect what your solution was in
your words; the success needs to be in the client “character’s”
words.
Remember Scene Changes:
Early in nearly every movie we are introduced to a day in the life
of our protagonist. Then something happens! The lead character
overcomes one challenge and runs right into another. This involves
scene changes. The movie literally moves from point to point,
maintaining interest by changing settings, focal points, emotions,
and energy levels.
The biggest enemy of a speaker, no matter how good, is “sameness” or
lack of variety. Each time you move from story to story or example
to example, this is a scene change. Use variety to keep your
audience interested.
Provide a Lesson Learned:
Legendary Hollywood producer Sam Goldwyn said, “If I want to send a
message, I’ll use a telegram.” Yet, all great films--and
speeches--have a message. However, when action and thrills serve a
compelling story with a message and finish up with a heart-tugging
or eye-opening conclusion, now we have what makes an unforgettable
movie or speech.
Good questions will remind you of good stories and experiences. A
simple question I use is “If you had one sentence rather than 45
minutes, what would you say?” The purpose is to simplify and clarify
your central theme. Even with a complex subject can you explain is
simply? One of my favorite replies has been “This is a brand new
company.” I said, “Then, your opening line is “Welcome to a brand
new company!”
Stories are always compelling. Most people ask “Does the audience
really what to hear these stories?” YES! It is important the
audience sees the person behind the position. We are
all motivated when we see the life lessons beyond the corporate
message.
Every keynote speaker, business presenter, and sales professional
can become a speaking star. How? By incorporating 7
Hollywood principles into their presentations.
Read other articles and learn more about
Patricia Fripp,
CSP, CPAE.
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