Networking
as Your Sole Marketing Vehicle
By Jeff
Beals
As people realize we like
them and respect their opinions, they share information about
themselves that can be helpful in analyzing whether they can use our
products or services. So says Canadian businessman Michael J.
Hughes, who is known as “THE Networking Guru.” Hughes runs a highly
successful Ottawa, Ontario-based consulting business that works with
Fortune 500 companies and international associations across North
America. The most interesting thing about Hughes’ business? He built
it using networking as his sole marketing vehicle.
Networking is simply one
of the most important activities in which professionals engage. As
Hughes says, the opportunity to create, nurture and develop
relationships is one of the most rewarding processes of human
activity. If we capitalize on networking opportunities properly,
they can be quite profitable for us while making the world a better
place for everyone else.
The problem with
networking is that too many professionals don’t do it very well.
What’s worse is that some people are terribly intimidated by the
process. That’s where Hughes comes in. He breaks networking
encounters into six logical steps. To succeed in networking, you
need to master all parts of the process:
1. The first five seconds
2. The next 20 seconds
3. The next two minutes
4. The last five seconds
5. The next 24 hours to
seven days
6. The final outcome
At the beginning of the
networking encounter, Hughes believes the key is to make your
discussion partner comfortable. After all, most people are stressed
by networking events. You will make a great impression if you take
charge, smile, listen carefully and “pretend you’re the host.”
In the next 20 seconds,
the key is to build rapport and make your networking partner feel
“safe.” Active listening is crucial, because “wanting to know more
about a person is one of the biggest compliments we can pay,” Hughes
says. The most important part of the networking process occurs in
the next two minutes. Hughes says this is where the real test occurs
for both partners. The more you structure the discussion around your
partner, the more earnest interest you show in him or her, the more
you develop trust.
Once you have trust, your
discussion partner is open to your ideas. This is when you present
your message, your unique selling point. But don’t get preachy,
because as Hughes says, “the objective of networking is to create a
relationship, not make a presentation.” The value comes over time.
Trust is especially
important if the purpose of your networking efforts is ultimately to
make a sale and land a deal. “Selling is a people business, not a
product business,” Hughes says. “People don’t care how much you know
until they know how much you care.”
When the networking
encounter is coming to an end, Hughes recommends you take control in
order to transition out of the conversation and help the person
bridge to another conversation. In the last five seconds, try to
create an opportunity. An offer to keep in touch or a scheduled
appointment makes the conversation much more productive. Finally, be
sure to thank the other person for conversing with you and for
giving you their precious time.
Lest you think you are
done, remember that networking is a process. Follow up with the
person or you will eventually be forgotten. That kind of defeats the
purpose, doesn’t it? Find a legitimate reason – one that benefits
the other person – to stay in contact. Not only does follow-up keep
you front-of-mind, it makes an impression in other ways. After all,
“following through on commitments and promises goes against the
grain of how the world works today,” Hughes says. In other words,
you will shock people if you’re one of those rare professionals who
actually returns email and voice mail messages.
When it’s all said and
done, good networking can lead to career-long relationships. This
means you might take care of clients together, create referral
opportunities and find complementary products. Gaining exposure to
others’ networks will increase your opportunities.
By the way, if you would
like to learn more about Michael Hughes, go to
NetworkingForResults.com.
Read other articles and learn more about
Jeff Beals.
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