Time to
Test Your Strategy?
By Holly G.
Green
If
you have an interest in strategy, I highly recommend subscribing to
the “McKinsey Quarterly” e-newsletter. It doesn’t cost anything to
sign up, and the well-researched articles keep you up to date on the
latest in strategic planning trends and thought leadership. The
research tends to be conducted with, and geared toward, larger
company CEOs and executives. But the information has real
application for anyone trying to lead a business of any size through
today’s uncertain markets.
The
January edition contains a great article, entitled “Have You Tested
Your Strategy Lately?” that outlines 10 tests for evaluating your
strategy. It also provides some very interesting feedback from
senior executives who rated how their strategies match up against
the tests.
In
its survey of 2,100 executives, McKinsey reports that 65% said their
strategies passed three or fewer of the tests listed in the
article. Twenty-five percent said their strategies passed four to
six of the tests, and only 10% said that their strategies passed
seven to 10.
The
article acknowledges that there’s no magic number for how many tests
your strategy should pass. Passing most of them doesn’t guarantee
success. And passing only a few doesn’t mean your strategy is
doomed to failure. But applying the tests to your strategy
accomplishes two very important goals. One, it provides a framework
and a measuring stick for several key strategy metrics that often
get overlooked. Two, it serves as an excellent starting point for
raising the level of discussion around your firm’s strategy.
Too
often, once a strategy gets written the discussion tends to taper
off as people go back to business as usual. Applying these tests to
your strategy helps to keep the plan alive and relevant while
bringing up several key points that might otherwise never see the
light of day.
All
10 of the tests are sure to generate worthwhile discussion. But four
in particular align with topics that I frequently address in this
blog.
Test #4: Does your strategy put you ahead of trends?
In many companies, strategic planning involves little more than
incrementally ratcheting up the goals from the previous year. In
other words, doing the same things as last year, only doing a little
more of them and doing them a little better. But in today’s markets,
the big winners are those companies that successfully create
disruptive (rather than incremental) change. Doing so requires
getting ahead of the curve rather than following just behind it. If
your strategy puts you in the middle of emerging trends in your
industry, you could be vulnerable to competitors creating change and
innovation at the leading edge.
Test #6: Does your strategy embrace uncertainty?
Change occurs at a
frightening pace these days, which means every strategy should be
crafted with an uncertain, rather than static or predictable, world
in mind. To embrace uncertainty, start by shortening your time
frame. Today’s strategic plans should look out 12 to 18 months at
maximum. Anything further and you’re just guessing. At the same
time, don’t assume your strategy will unfold exactly as written.
Plan for changes to occur, both expected and unexpected, by
considering multiple scenarios when crafting your strategy.
Test #8: Is your strategy contaminated by bias? The biggest danger
to most strategies consists of lack of awareness regarding your own
attitudes, beliefs, and assumptions about how the world works. What
do you know to be true about your customers? Your markets? Your
industry? What are you constantly telling yourself and each other
that “must be so” about how to add value to your customers? Unless
you check these “thought bubbles” on a regular basis, your entire
strategy may well rest on outdated or worse – false – facts and
opinions. When a strategy no longer aligns with the wants and needs
of its customers, it has already become obsolete.
Test #10: Have you translated your strategy into an action plan?
I call this the “Marine barracks inspection test.” If a drill
sergeant ran his white-gloved finger across your strategic plan,
would it come away clean or would there be a thick residue of dust
from sitting on the shelf? Strategies don’t unfold by themselves.
They need detailed action plans that translate high-level goals into
specific actions, behaviors, and incremental objectives for the
people who will implement the plan. Good strategies almost always
ask people to do things differently. Unless you provide clear
action steps, people tend to get stuck in doing things the way they
have always done them. You shouldn’t use the “and then a miracle
occurs” approach for turning your strategic plan into reality!
In today’s markets, you
may not get the chance for a do-over if your strategy misses the
mark. Putting your strategy to these tests will definitely improve
your chances of getting it right the first time.
Read other articles and learn more about
Holly G. Green.
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