Strategic Planning: Answering the Next Magic Question—“How?”

By Andy Slipher

Strategic Planning, by Andy SlipherHow do we get it done? What’s our next move? Now that we know what we want and why we’re here, where do we begin? You’ve likely heard variations of these questions in your organization—particularly if you’re at any level of strategic planning how to achieve favorable outcomes.

It’s one thing to know why you’re doing something, who you’re selling to, or even what makes your product or service better than the next guy’s. But, until you can adequately and effectively answer for how, your idea, product, sales, or whatever you endeavor to achieve may not become all you hope for.

The biggest how you can ask begs for a coherent approach. It means building a distinct advantage toward a favorable end. This level of “How?” is best answered with strategy.

Strategic planning exists to solve problems. More often than not, calling upon strategic planning means that your problem is big—significant, complex, and with higher-than-average stakes. That’s why we call upon strategy. It is the means to simplify and unify activity to get from your Point A to Point B with greater clarity, effectiveness, confidence and efficiency.

Planning without strategy is like feeling around in the dark. You may eventually find what you’re looking for, but it will most certainly be unpredictable, take longer than anticipated, and you run a greater risk of falling on your face along the way.

Here are three things you need to know about strategic planning in order to adequately answer any big “How?” and to improve your strategic planning process, no matter what the challenge.

1. Strategy is about choice.

Strategy is a word and concept that is abused today. People love to use it because it sounds, well, strategic. Unfortunately, calling something a strategy doesn’t make it one. Strategy, in order to function as it’s intended, means choosing—making significant choices throughout the planning process. In any complex or challenging situation, such choices are hard. Something must be sacrificed in order to move in a true and distinct direction. If you’re not making hard choices in your planning, you need to ask yourself and others how distinct, clear and achievable is your approach?

Consider this example: When Steve Jobs returned to a struggling Apple in 1997, one of the first things he chose to do was to stop selling so many products. He literally put an end to more than 70 percent of Apple’s products (laying off more than 3,000 employees in the process) in order to focus on a handful of truly innovative products. This hard choice allowed Apple to focus its resources around innovation—developing something truly game-changing. The result? The Apple iPod.

There’s little doubt that Jobs’ efforts would have been significantly more difficult and unclear if he had not made this critical strategic choice.

2. Strategy fits between your goals and plans.

Strategy is not the most important thing. But good strategy is necessary and often critical in order to be successful. Once you’ve defined your goals, strategy comes next. To delineate between goals, strategy and plans:

  •  Goals answer, “What is the end for the effort?”
  • Plans, which follow strategy, answer, “What are the blueprints for success?”
  • Strategy is the point in between that answers, “In what way are we going coordinate our efforts to get there?”
Planning without strategy is like feeling around in the dark. Click To Tweet

A good example of this hierarchy can be seen in the successful approach of the Allies in World War 2. The goal (the end for the effort) was clearly to win the war—to defeat the Axis powers (Germany, Japan, Italy). At the time, the U.S. was faced with the prospect of a two-front war. Without a clear strategy, plans would undoubtedly be murky. However, the overwhelmingly critical factor was the clear and growing threat of Germany to Europe and Russia. Therefore, the Allies made the critical strategic decision to focus first on taking back Europe and defeat Germany. The resulting plans included the D-Day invasion of Normandy (effectively thwarting a German invasion of Britain) by the U.S., the Allied movement upward from Northern Africa and the Russian forces fighting the German army to the east.

3. Strategy marries strength with opportunity.

The beauty of strategy is that it coordinates and integrates activities around a common goal. What’s more, good strategy finds the sweet spot where strengths meet opportunity. If you identify an opportunity, yet have no strengths to take advantage, how effective will you be? Likewise, if your strengths abound in a certain area, yet no opportunities exist, your strategy could come up short.

Know that in order to improve the odds of achieving your goals, your strategy will need to amplify your strengths, while playing to the opportunities at hand. A great example of this can be seen in the way Procter & Gamble (P&G) has nearly cornered the consumer package goods market. With its humble beginnings in soap and candles in the 1800s, P&G slowly and methodically built a strength producing, packaging, marketing and selling package dry goods of all types. Over the years, the company has taken advantage of opportunities to both develop new products and acquire its way into new product categories. Today, the company’s product holdings cover close to 80 products spanning roughly seven categories of products we buy every day. P&G has employed different business strategies over the years, but has always weighed opportunity in light of the company’s inherent strengths.

Whatever your challenge, follow these three fundamental principles for better strategic planning. Your strategy will be both more clear and coherent.  What’s more, you will be incrementally farther down the road toward more successful outcomes sooner.

Andy Slipher is founder of Slipher Marketing, a consultancy where strategy comes first, followed by tangible marketing results. He is an accomplished strategist, interim CMO, speaker and writer on marketing strategy. He is marketing lecturer for SMU’s accredited Bank Operations Institute for professional bankers, and for the Independent Bankers Association of Texas (IBAT). Andy is the author of The Big How: Where Strategy Meets Success. For more information on Andy Slipher, please visit