By Evan Hackel When baby boomers took their first “real” jobs upon entering the workforce, their demands and expectations were ridiculously low by today’s standards. On their first day on the job they got an employee handbook that they took home and scanned while eating dinner or watching TV. Company training, if there was any, […]
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The Cost of Poor Performance
Why failing to train your employees costs a lot more than you think By Evan Hackel Many people have heard this story, which has become a legend in the training industry. A CEO and department head were having a brief conversation after their monthly strategy meeting, where the focus was on employee training. The CEO […]
By Evan Hackel Let’s look at two professional trainers—let’s call them Joan and Jack. Both Jack and Joan are energetic trainers who get their audiences laughing quickly. They will both do whatever it takes—using props or asking trainees to do silly things—to illustrate a concept or get their trainees excited and engaged. And when trainees […]
Decode the millennial mindset more strategically to train them more effectively By Evan Hackel “What are the most effective ways to train millennials?” is probably the question that training professionals hear more often than any other today. To training professionals who were born before 1980—the year when the first millennials were born—the question can seem […]
By Evan Hackel Every company pays for training. You can either pay for it up front or you pay for it through poor results at many times the cost of doing it right. People don’t think about it this way, but maybe they should. Let me tell you a story about a company where a […]