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Kostya Kimlat

Want to Wow at Work? 3 Secrets From The Business Magician

By Kostya Kimlat Have you ever done something difficult at work, but made it look easy? Solved a problem, helped a client or negotiated a deal in a way that astounded your colleagues? Felt amazing, right? Inspiring delight and wonder is powerful, even addicting. It’s what drives magicians to do what they do and why […]

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Kostya Kimlat

Teaching Employees to Execute Customer Service Magic: The Four Aces to an A+ Rating

By Kostya Kimlat A sale, like a great magic trick, occurs inside the customer’s mind. And it is there where it is replayed, remembered, and redefined continually after. The mind is the final battleground. Because magicians are masters of perception, they understand how to get into the heads of their prospects better than anyone else. […]

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Kostya Kimlat

Well Suited: A Practical Approach to Understanding Personalities

By Kostya Kimlat We’ve been dividing people into four personality types, styles, or patterns since the time of Plato. These days, online personality tests are everywhere. After a number of fun questions you can discover which animal, shape, color or celebrity you’re aligned with. Or take a serious personality test to help identify your management, […]