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Marcia Reynolds

Eye Rolling: Five Ways to Keep the Conversation Rolling

By Marcia Reynolds, PsyD “I can handle when they talk back to me,” the HR Director said, “but when they roll their eyes, it just gets under my skin.” “I know,” said the Training Manager. “I have an intern who does amazing work, but when I try to give him some direction, the eye roll […]

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Marcia Reynolds

Why Leaders Avoid Their #1 Responsibility

By Dr. Marcia Reynolds I walked in the room as a well-known tech leader was addressing an audience of HR professionals. He paused for effect as he said, “The most important need for leaders today…” I quickly sat down with pen in hand. He continued, “…is to hold meaningful one-on-one conversations with their employees.” Wasn’t this the message I […]