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Tron Jordheim

Craft a Customer-Centric Culture in Your Business

By Tron Jordheim There are plenty of places to rent tools and equipment in any town, anywhere. When people need to rent a post-hole auger or a trencher, many go to the local, family-owned equipment rental shop—because of the experience. It is not a sparkling clean place. In fact, it looks a bit like a […]

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Tron Jordheim

What Sort Of Executive Are You?

By Tron Jordheim You may know your business or your industry well. But do you know anything about yourself? Forward thinking executives and business leaders evaluate their employees and clients to help better understand work styles and personality types. Sales trainers try to understand the types of buyers their sales people are talking to and […]

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Tron Jordheim

There Is No Good Way to Manage People, But We Have To Try Anyway

By Tron Jordheim “People are people” the old saying goes. That means everyone brings their own personal baggage with them to work. People make poor choices, act rashly and defend their own comfort zones. People have agendas all their own that often have nothing to do with the work agenda that you, as the manager, […]