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Nathan Jamail

Micromanaging vs. Coaching: Micromanaging is a Tactic, Not a Style

By Nathan Jamail One of the greatest misunderstandings in leadership and coaching is the term “micromanaging”. Most leaders never want to be thought of as a micro manager. In fact, it could be considered an insult or weakness of any manager. When micromanaging is used as a coaching or leadership style it will most likely […]

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Marty Martin

Ways to Manage High and Low Performers

By Dr. Marty Martin People who invest their money wisely spend more time focusing on the investments with the greatest chance of turning out to be winners.  Do you do the same when managing the performance of your employees?  If you are like most managers, sadly the answer is that you get caught up spending […]

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Joelle K. Jay

Your Leadership DNA

By Joelle K. Jay, Ph.D. Can you think of a time you were really uncomfortable? Maybe it was a time you had to speak in front of a large group, or a time you had to confront someone who works with you on a difficult issue. Wouldn’t it be nice to make situations like that […]

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Joelle K. Jay

Let It Be Easy: Making Business Decisions Can Be Simple

By Joelle K. Jay, Ph.D. With the challenges in the economy in the last few years, many leaders are getting discouraged. It used to be so easy to succeed. Now it’s more challenging. Leaders everywhere have to do more with less working with fewer resources, lower budgets and smaller staffs. It’s hard to get momentum […]

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Marty Martin

Taming Disruptive Behavior

By Dr. Marty Martin John, a seasoned manager, is growing weary of receiving 2-3 daily email complaints from his employees, the employees of another manager, and occasionally a customer. They are not ordinary complaints. John is not a customer service manager and does not interact with customers. Frustrated and battle-weary, John has to deal with […]

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Esther Francis Joseph

Keeping an Intergenerational Office Copacetic

By Esther Francis Joseph Today’s complicated office structure is made up of several different generations of employees, yet there are two that can be radically different: Baby Boomers (approaching retirement; born between 1946 and 1964) and Millennials (entering the workforce; between the ages of 18 to 30). Each age group is distinct in its own […]