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Lucien Canton

Three Keys to Successful Crisis Management

By Lucien Canton When the first hijacked plane slammed into the North Tower of the World Trade Center at 8:46 AM on September 11, 2001, Robert Scott, president and chief operating officer of Morgan Stanley-Dean Whittier, was at 3 World Trade Center addressing 400 members of the National Association of Business Economists. Scott evacuated the […]

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Peter DeHaan

Counting Chickens: Lessons in Managing Employees

By Peter Lyle DeHaan , PhD In my office is an evocative black and white aerial photo of my grandfather’s chicken farm, circa 1960. Grandpa and Dad ran the farm, along with a revolving assortment of hired help. The farm consisted of five barns, in two interconnected groups. Together they accommodated 15,000 hens. Four buildings […]

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Steve Richerson

Steps to Sustainability from Upper Management to the Bottom Line

By Steve Richerson Big companies like GE, IBM, Wal-Mart, and many smaller companies like Tenant, Centiva, and Stonyfield Yogurt have recently locked their GPS coordinates on to a really intriguing destination — market profitability through ecological sustainability. These companies have set their company GPS on a target that’s not just a sustainable destination for the […]

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Nathan Jamail

Micromanaging vs. Coaching: Micromanaging is a Tactic, Not a Style

By Nathan Jamail One of the greatest misunderstandings in leadership and coaching is the term “micromanaging”. Most leaders never want to be thought of as a micro manager. In fact, it could be considered an insult or weakness of any manager. When micromanaging is used as a coaching or leadership style it will most likely […]

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Marty Martin

Ways to Manage High and Low Performers

By Dr. Marty Martin People who invest their money wisely spend more time focusing on the investments with the greatest chance of turning out to be winners.  Do you do the same when managing the performance of your employees?  If you are like most managers, sadly the answer is that you get caught up spending […]

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Joelle K. Jay

Your Leadership DNA

By Joelle K. Jay, Ph.D. Can you think of a time you were really uncomfortable? Maybe it was a time you had to speak in front of a large group, or a time you had to confront someone who works with you on a difficult issue. Wouldn’t it be nice to make situations like that […]

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Joelle K. Jay

Let It Be Easy: Making Business Decisions Can Be Simple

By Joelle K. Jay, Ph.D. With the challenges in the economy in the last few years, many leaders are getting discouraged. It used to be so easy to succeed. Now it’s more challenging. Leaders everywhere have to do more with less working with fewer resources, lower budgets and smaller staffs. It’s hard to get momentum […]

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Marty Martin

Taming Disruptive Behavior

By Dr. Marty Martin John, a seasoned manager, is growing weary of receiving 2-3 daily email complaints from his employees, the employees of another manager, and occasionally a customer. They are not ordinary complaints. John is not a customer service manager and does not interact with customers. Frustrated and battle-weary, John has to deal with […]

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Esther Francis Joseph

Keeping an Intergenerational Office Copacetic

By Esther Francis Joseph Today’s complicated office structure is made up of several different generations of employees, yet there are two that can be radically different: Baby Boomers (approaching retirement; born between 1946 and 1964) and Millennials (entering the workforce; between the ages of 18 to 30). Each age group is distinct in its own […]