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Jill Johnson

Build Robust Customer Relationships by Taking a Proactive Approach

By Jill J. Johnson While today’s sales process can appear streamlined and online, it creates complexities and confusion for consumers who have vastly more options in a global marketplace. The internet has blurred traditional sales territories because consumers can now search the world for the products and services they want or need. Finding the right […]

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Kate Zabriskie

Remote Control

8 Tips and Tricks for Conducting Stronger Conference Calls and Virtual Meetings By Kate Zabriskie Despite large advances in technology, few people look forward to participating in remote meetings. When fellow participants fail to mute their lines, don’t give the interaction their full attention, or commit some other virtual-get-together sin, the mood of the group […]

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Dana Morgan-Barnes

Make Kindness the Cornerstone of Your Business

By Dana Morgan-Barnes Business is no longer a “dog eat dog” proposition. Instead, we are seeing how being kind, even in our business dealings, can make you “Top Dog.” Ok, animal metaphors aside, why is being kind so good for business? It’s a known fact that we like to do business with people we know, […]

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Patrick Ungashick

7 Reasons to Put Golden Handcuffs on Your Best Employees

By Patrick Ungashick High-performing employees are often the most valuable asset in most companies. Customers, products, technology, inventory, and many other assets come and go. A company that cannot hold onto its best employees, however, likely cannot grow. Yet ironically, few companies take any formal steps to minimize the risk of losing top employees. Sure, […]

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Jason Harris

5 Keys to Protect Your Company’s Most Valuable Asset: Its People

Providing Your Teams the C.A.R.G.O. to Succeed By: Jason O. Harris Your company’s most precious cargo is its people.  Each day that you walk into your office, establishment, and organization, you are responsible for cultivating the culture. You are responsible for fostering a workplace culture that is one based on commitment and trust. As you […]

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Jill Johnson

Asking Questions to Enhance Your Strategic Thinking

By Jill J. Johnson The foundation of effective strategic thinking and strategy development is knowing how to ask the right questions. Learning to ask the right questions can be difficult because most people only know how to ask superficial questions that have easy answers. Asking challenging questions allows you to be more impactful in critical […]

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Kate Zabriskie

First Aid for Burned-Out Teams

By Kate Zabriskie The team’s exhausted. They’re burned-out, and I am too. I don’t know if we can recover. We’ve been working at 150 percent for over a year—at least most of us have. More change? Really? We’ve been through three major transitions in as many months. Everyone is really on edge. I am pretty […]

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Elena Langdon

Yes, You Can! DIY Tips for Planning a Successful Professional Event

By Elena Langdon So, you’ve been tasked with organizing a company event or educational meeting, or you’re looking into starting one for your professional circle, and now you’re wondering whether you have what it takes. While professional event organizers are probably necessary for meetings with attendance in the several hundred, you’d be surprised what a […]

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Steve Yacovelli

Identifying and Mitigating Unconscious Bias in Yourself and in Your Workplace

By Dr. Steve Yacovelli Three fun facts: First, studies show that resumes with “white” sounding names (like “Greg”) were 50 percent more likely to get a callback for an interview by potential employers than a more stereotypically African-American sounding names (like “Jamal”), even when the resumes were identical aside from the name. Second, brunette and […]

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Patrick Ungashick

7 Reasons to Not Share Ownership with Key Employees

By Patrick Ungashick Many business owners consider at some point sharing ownership of their company with one or more key employees. Sharing ownership can create powerful advantages—retaining employees for the long-term and incentivizing them to increase business value are usually top motives. Sharing ownership appears to elevate top employees into a true partnership with the […]