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Marcia Reynolds

Eye Rolling: Five Ways to Keep the Conversation Rolling

By Marcia Reynolds, PsyD “I can handle when they talk back to me,” the HR Director said, “but when they roll their eyes, it just gets under my skin.” “I know,” said the Training Manager. “I have an intern who does amazing work, but when I try to give him some direction, the eye roll […]

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Patricia Fripp

8 Tips to Make Your Sales Message Memorable

By Patricia Fripp Some salespeople are silly enough to think that if they talk longer, they add more value or get their point across more effectively. Actually, any prospect or potential buyer you ask is eager for your pitch to be presented as efficiently and memorably as possible. Here are eight tips to make your […]

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Evan Hackel

Know the Difference between Edutainment and Productive Training

By Evan Hackel Let’s look at two professional trainers—let’s call them Joan and Jack. Both Jack and Joan are energetic trainers who get their audiences laughing quickly. They will both do whatever it takes—using props or asking trainees to do silly things—to illustrate a concept or get their trainees excited and engaged. And when trainees […]

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Patricia Fripp

ROCK Star Communication

How to inspire action and commitment By Patricia Fripp In an era of tough competition, presentations that persuade, educate, motivate, and inspire give you a competitive edge. Good presentation skills are no longer simply nice to have; they can mean career life or death. Imagine yourself in the front row of a ballroom at a […]

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Joe Curcillo

Ensure That You’re Understood When You Speak

Seven Listening Styles and How to Approach Them By Joe Curcillo The new manager walks into the conference room. The several staff members turn and look at each other expressing obvious shock over is youthfulness. He begins to tell the staff that he is only instituting one new change: they are going to begin online […]

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Mark Vickers

5 Steps to Maximizing Meeting and Event ROI

By Mark A. Vickers Businesses invest heavily in meetings and events; yet often have no concrete plan to help increase their return on investment. Research compiled by PriceWaterHouseCoopers for 2012 looked at meetings or events that: were at least 4 hours long had 10 or more attendees were held in rented venues and determined that […]

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Scott Topper

Top 10 Presentation Skills Challenges Your Sales Team Is Not Telling You!

By Scott Topper The biggest challenge for a newer sales team might be how they actually feel when they give their presentations. Many first time speakers want to feel confident, want to engage their audience, and want to feel good about actually giving their presentation. But how is this achieved? Public speaking can change you […]

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Curt Wang

Six Ways to Reject Bad Ideas Without People Rejecting You

By Curt Wang You’re in a meeting when a colleague brings up an idea that you think (or even know) is not so great. For many of us, our first instinct is to shoot the idea down immediately, one way or another, before it gains traction. How often have you suffered through this challenging situation? […]

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Kevin E. O’Connor

Memorable Presentations Require You To THINK

By Kevin E. O’Connor Too many presenters say things like: “I know you can’t read this but…” “This is pretty dull stuff so I’ll try to get through it quickly.” “You may be bored by my presentation today but it is really important.” “Let me tell you a funny joke.” “I know you are out […]

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Patricia Fripp

The Phrase That Pays: Three Ways to Make Your Point Stick

By Patricia Fripp Every day, your listeners are bombarded with more and more information until their ears are positively ringing.  How on earth can you make your messages the ones that stick in their memories? Your goal as a business professional and presenter is simple: Speak To Be Remembered And Repeated. Tying a powerful, repeatable […]